If you’re still having trouble, you can also search the Help Community for similar issues or post your own question. While there’s an option to send feedback about the Help Center itself, there’s no way to contact Google directly for one-on-one support. Fortunately, most community posts get at least a few helpful replies.
Chrome Remote Desktop: Final verdict
Chrome Remote Desktop offers excellent performance and accessibility, and it works well for accessing a remote desktop on Mac, Windows, and Linux. While the mobile app doesn’t provide quite the same functionality, it’s still a decent way to access a desktop remotely. The Remote Support tool perfectly adapts Chrome Remote Desktop for support contexts.
On the other hand, the lack of features such as drag-and-drop file transfers, remote printing, and live chat between devices makes the application substantially less efficient in some use cases. Furthermore, you won’t be able to access live support if you run into any issues. Overall, Chrome Remote Desktop is a simple and straightforward option, but it’s missing several features that are critical in a variety of business contexts.
Chrome Remote Desktop: The competition
The main advantage of Chrome Remote Desktop over comparable alternatives is its free cost and convenience. You can share your desktop in a few seconds through Chrome and access it on a wide range of devices using your existing Google account. That said, it’s missing a few key features that are available with paid solutions.
RemotePC, for example, offers plans for businesses at $187 and $374 per year. It allows drag-and-drop file transfers between host and client computers, and users can print documents stored on the remote desktop without transferring them to the computer they’re physically using. Like many other paid solutions, RemotePC also provides 24/7 support to help troubleshoot the application and resolve any issues.
To find our more about Chrome Remote Desktop’s competition, read our Best remote desktop software guide.